FAQ'S

How do I cancel my order?

Order once confirmed cannot be cancelled, only unconfirmed and non dispatched orders can be cancelled.

How to track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order through the designated courier service.

How long will it take to receive my order?

Typically it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Can I open the parcel before making a cash on delivery payment?

Yes, we allow customers to open parcels before making cash on delivery payments. This ensures you receive exactly what you ordered.

Do you Offer Free Delivery?

We offer Free Delivery All Over Pakistan, if selected on checkout process.

Can I change my delivery address after I have placed my order?

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through email or call or Whatsapp.

Email: nusratmart.pk@oulook.com

Phone/Whatsapp: 0327-3303330